Introduction
Thripzel Trails LLP (“Thripzel”, “we”, “us”, or “our”) is committed to providing clear and fair refund conditions for bookings on www.thripzel.com. Please read this policy thoroughly before confirming your trek, tour, or resort stay.
Eligibility for Refund
- No refunds are provided before the day of the event, trek, or tour.
- Refund requests must be made on or after the scheduled day for which the booking was made.
Refund Process
- To request a refund, contact us at contact@thripzel.com and include your booking details.
- Each request will be reviewed promptly. If eligible, approved refunds will be processed to your original payment method.
Exceptional Circumstances
If events are cancelled or disrupted due to external factors (such as force majeure, government regulation, or safety concerns), we will communicate alternate options like rescheduling or issue applicable refunds as decided under management discretion.
Non-Refundable Elements
- Once a trek, tour, or activity commences, no refund or partial refund will be issued for unused services.
- Any banking/payment gateway charges are non-refundable.
Contact for Refunds
