Introduction
Thripzel Trails LLP (“Thripzel”, “we”, “us”, or “our”) is committed to protecting the privacy and security of personal information you provide to us through our website and related services. This Privacy Policy explains how Thripzel collects, uses, handles, shares, and protects your information when you use our website: www.thripzel.com (“Site”), book a trip, interact with our digital platforms, or contact us.
Information We Collect
- Personal Information: Name, email address, phone number, age, gender, billing/shipping address.
- Travel Information: Passport number, identification info, travel preferences, group/participant details.
- Payment Information: Bank account/payment card details, UPI ID, billing address (if you make payments on the platform).
- Technical Data: IP address, browser type, device type, cookies, geolocation data, and log data.
- Communication Data: Records of communications via email, WhatsApp, or forms on our platform.
How We Collect Information
- When you register, book trips, or complete forms on our Site.
- When you contact us via email, phone, or WhatsApp.
- Automatically through cookies and analytics tools when you use our website.
- When you make payments to us through supported platforms.
Purposes of Data Collection
- Process registrations, bookings, and payments.
- Communicate updates, confirmations, itinerary changes, or promotions.
- Improve our website, services, and user experience.
- Send marketing messages and newsletters (with your consent).
- Comply with legal requirements and respond to law enforcement requests.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our marketing. You can manage cookies through your browser settings.
Sharing and Disclosure of Data
- We never sell your data.
- Data may be shared with service providers (such as payment processors, travel partners, and technical support vendors) strictly for service delivery.
- Data may be disclosed to authorities for compliance with the law.
Data Retention
We keep your information as long as necessary to fulfill the purposes outlined above or as required by applicable law.
International Data Transfers
If you are located outside India, note that your information may be transferred to and maintained on servers in India or other jurisdictions. By providing your data, you consent to such transfers.
Your Rights and Choices
- Access, correct, update, or delete your information.
- Withdraw consent for marketing communications at any time.
- Request details of data held about you.
For requests, email us at contact@thripzel.com
Children’s Privacy
Thripzel does not intentionally collect data from individuals under the age of 18. Individuals under 18 should use the website only under parental supervision.
Security
We employ reasonable physical, electronic, and managerial procedures to safeguard your data against loss, misuse, or unauthorized access.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted with an updated date. Please review it regularly.
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